FAQ

Q What is your return policy?

We offer a 14-day return policy. Items must be unworn, unwashed, and in original packaging with tags attached. Visit our Return & Refund Policy page to start a return.

Q How do I find my size?

Visit our Size & Fit Guide page for detailed measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a trimmer fit.

Q When will my order ship?

Orders are processed within 1 to 2 business days. Standard shipping via UPS Ground typically arrives within 3 to 5 business days. Free shipping on all orders $79 and over.

Q Do you ship internationally?

Yes. We ship internationally via DHL and FedEx. International shipping rates are calculated at checkout. Customs duties and import fees are the responsibility of the customer.

Q How do I care for my HEYDEY apparel?

Machine wash cold, gentle cycle, inside out. Tumble dry low or hang dry. Do not iron directly on logos or embroidery.

Q Can I exchange my item for a different size?

The fastest way to get the right size is to return your original item and place a new order for the correct size. Visit our Return & Refund Policy page for full details.

Q How do I track my order?

You will receive a tracking number via email once your order ships. Use the tracking number on the UPS, FedEx, or DHL website to follow your package.

Q What is the Polo + Hat Bundle?

The Polo + Hat Bundle lets you pair any polo with any hat from The Opening Round Collection for $99, saving $15 versus purchasing separately.

Still have questions?We're here to help. Reach out to our team.
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